Lincoln Executive Line: 877-853-6601
20370 Lougheed Highway, Maple Ridge, BC, V2X 2P8
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Information From Lincoln Canada

If you are impacted by COVID-19 and you're leasing or financing through Lincoln Financial Services, we're here to help.

Is your vehicle FINANCED with Lincoln Financial Services?

  • Self-Serve: This is the easiest and quickest method to defer your payments with Lincoln Financial Services Canada. Login or create an account on the Lincoln Account Manager website and you will be able to select up to a 2-month payment extension. See below for detailed information on how to set up your account.
  • Phone: Like many financial institutions, Lincoln Financial Services is receiving an unprecedented volume of phone calls so accessing your account online will be the quickest method. However, if you prefer to call and speak to someone or you are having difficulties with the online account process you can contact Lincoln Financial Services at 1-855-768-8909.

The fees to process the extension have been waived; however, interest will accrue while the payments are extended.

Is your vehicle LEASED with Lincoln Financial Services?

  • Self-Serve: This is the easiest and quickest method to defer your payments with Lincoln Financial Services Canada. Login or create an account on the Lincoln Account Manager website and you will be able to request a payment extension. See below for detailed information on how to set up your account.
  • Phone: Like many financial institutions, Lincoln Financial Services is receiving an unprecedented volume of phone calls so accessing your account online will be the quickest method. However, if you prefer to call and speak to someone or you are having difficulties with the online account process you can contact Lincoln Financial Services at 1-855-768-8909.

Interest cannot be added to the end of the lease so there is a charge (30% of your monthly payment) when deferring a lease payment. This amount will not be due until your next scheduled payment (deferred due date) along with your deferred regular monthly payment.

What is needed to create an online account with Lincoln Financial Services?

  • You will need your Lincoln Account Number
    • If you don't have your account number you can call West Coast Lincoln at 1-877-853-6601 and ask to speak to a Financial Services Manger or Sales Manager
  • You will need the last 8 characters of your Vehicle Identification Number (VIN)
    • Your VIN can be found on your ICBC Insurance or Registration, the driver's side door jam or from the outside of the vehicle looking through the windshield at the driver's side corner of the dash.

Registration Steps

1. Sign into the Account Manager website: Lincoln Account Manager

2. Click Register for online Access link

3. Enter your Account Number

4. Click the Verify button

5. Enter last 8 characters of your VIN

6. Enter First Name (individual accounts only) as it appears on contract

7. Enter Last Name or Business Name (business accounts only) as it appears on contract

8. Select the Role (Buyer or Co-Buyer)

9. Create Username

10. Create and confirm Password
NOTE: The Password must contain both alpha/numeric characters from 6-10 characters

11. Enter and confirm Email Address

12. Check the I Agree to the terms and conditions above checkbox

13. Click the Register Now button